Baur B&B: An Expats in Italy-Owned Business

Posted on: Oct 30, 2009

For the last three months I’ve featured expat-owned businesses in Italy and today I’m offering up a double feature.

Baur B&B is owned by not one, but two expats in Italy-Diana and Michael-who moved from the US to Acqui Terme, Piedmont in 2003 to open their full-service bed and breakfast.

It is an incredible story and one I am happy to share with you today at My Bella Vita. Without further ado, I present to you my recent interview with Diana of Baur Bed and Breakfast.

1. You say on your site you and your husband “gave it all up to follow a dream.” What inspired you to do that?

Several things came together at the same time.  We had done several corporate moves, either for his job or mine, the last being the largest — we moved from Philadelphia to Hamburg, Germany for Micha to become the Geschaeftsfuehrer (fancy German word for president) of Staples, The Office Superstore’s German division.  I gave up my career in hotel and restaurant design and dove into the King of all Expat Professions – I taught English for seven years. I ended up as an Executive Language Consultant helping top business people prepare for job interviews and presentations in the UK and the States.  But at the same time I did a pottery apprenticeship, since it was the first time I actually had time to develop my creativity.

Neither of us was crazy about all of the stress or travel involved, although living that life in Germany was a fantastic opportunity.  We always said,  if it gets to be too much, we would do something else.  The point came when the company wanted to centralize and move us to Brussels – new culture, new language, not where we wanted to be.  It was enough.  We had been long thinking about getting a vacation home in Italy and switched that gear over to finding a permanent home. We wanted the next big move to be our choice, not the company’s.  When thinking of how we might want to support ourselves, the idea of renting rooms for international guests grew organically.

dianas BB 1024x680 Baur B&B: An Expats in Italy Owned Business

2. How did you choose Piedmont? Do either of you have ties to the area?

My family comes from Emilia Romagna.  All four grandparents immigrated to New York from the hills of Bardi and Berceto between 1915 and 1920. We also both have always had a deep affinity for this country.  But we looked in several regions before deciding on Piemonte.  Piemonte had everything we were looking for – beauty, an undiscovered culture, food and wine, good infrastructure, good proximity to both the Mediterranean (one hour) to the rest of Europe, good major airports, and three great Italian cities, all very diverse, within 2 hours:  Torino, Milan and Genoa.

3. I see your B&B is a work in progress. What other projects do you have in the works?

We are presently constructing a third room.  A few months ago we finished a beautiful wine cellar, the year before that a gourmet kitchen and pottery studio.  We have a couple of additional renovations after the one we are working on, but have become philosophical — we will get done what we can get done and not stress about the rest.  The Italian way of thinking has started to rub off on us.

This is definitely a ” work in progress “.  Construction is evident; we don’t try to hide it (although we come to a grinding halt as soon as our season starts). I always worried about how the guests would view this — but in reality, they love that aspect of it.  We have had people come back five and six times now over the last five years, always excited to see what new thing we have done. The guests feel part of our lives and part of the process of this project, which they clearly are.

 Baur B&B: An Expats in Italy Owned Business

4. I know people think the life of a innkeeper is glamorous, but tell us the nitty gritty. What is not so fun about running a B&B?

We’re a full service B&B, and provide the guests with lots of individualized attention. We do day long wine tours which end with dinner here at the B&B, we have cooking classes, I offer pottery classes, and we spend lots of time each day with guests on itinerary planning, reservation making, and other concierge functions.  I bake every day.  Our breakfasts are 5 to 6 different dishes, each prepared as the guests would want them, taking into consideration dietary requirements as well.

We find that in order to stay “fresh” for our guests, and to deliver the level of service that we do, it is key that we get our rest and a bit of downtime during the season — meaning blocking out a few nights off every month — if we don’t, then we do get exhausted.  Since this was a post mid-life change for us, we have to watch our energy level.  We would rather have a little less income but enjoy the process more, and be raring to go when the guests come.

If you would ask me mid-season, I think that I would say that ironing sheets would be the thing that puts me over the top sometimes:)  We have 100% linen on our beds and each sheet can take up to 20 minutes to iron.  I am thinking of investing in one of those awesome Miele “Mangle” roller ironing systems next year to cut down on that task.

pool Baur B&B: An Expats in Italy Owned Business

5. You and your husband obviously adore your jobs, but what is the one thing you love most of all?

Oh, it would absolutely be the guests.  We have unbelievably interesting people come and stay here.  The discussions get philosophical; we end up talking about everything and more.  We have had guests from Italy,the US, Germany, Switzerland, Austria, Brussels, Norway, Sweden, Australia, China, New Zealand, South Africa, Ireland, England, Canada, Tunisia… I am sure I am forgetting a country or two.  What a gift that is for us!  The guests enrich our lives every single day.

For more information on staying at Baur B&B, visit their website or read Diana’s blog, Creative Structures. Other expat-owned businesses that have been featured here at My Bella Vita include:

Bella Baita B&B: An Italian Vacation in Piedmont

Bella Vita Italia: An Italy Travel Concierge

Etiquette;Something Old, Something New; A Wedding Invitation Both Traditionally and Environmentally Correct

The Washington Post June 17, 1993 | Jura Koncius Washington may be the birthplace of the ultimate environmentally correct wedding invitation.

The people receiving the 150 formal ivory hand-engraved invitations for the wedding later this month of Kristen Helen Schaefer, a Harvard medical student, and Tad Ashley Gallion, a graduate student in environmental studies at Yale, undoubtedly had no idea the envelopes and their contents were an environmental breakthrough.

The invitation looked very much like the one that the majority of America’s annual 1.6 million first-time brides and grooms choose. It was folded over. It came on off-white paper. It had an inner and outer envelope and a piece of tissue paper.

To environmentalists, the Schaefer wedding invitation represents a something as welcome as dolphin-safe tuna. According to Lesley Macherelli, who orchestrated the order at La Bottega Fine Papers at Chevy Chase Pavilion, “It joined what were until now two totally irreconcilable issues in the paper industry: recycled paper and formal social papers.” Although interest in recycled paper products is escalating as fast as environmental consciousness is spreading, they are still not easily available in top of the line social papers, according to Macherelli. “While the recycled social papers that are on the market might be cute, or fun, they are rarely elegant and they are never formal,” she says. “So even those people most committed to the use of recycled papers were forced to abandon their commitment if they wanted to issue a formal wedding invitation.” Of course, today, wedding invitations can be anything from handwritten notes decorated with dried flowers to hot pink invitations with purple ink and envelopes filled with confetti. “Brides today are very varied,” says Barbara Tober, editor in chief of Bride’s Magazine. “Some want the traditional pound cake, some want chocolate. Individuality is key in this country today: Every single part of the traditional wedding is being personalized.” Individuality proved a lengthy and complicated process for the Schaefer family. The father, Washington attorney William Schaefer, was given the task of reconciling the differences of his wife and daughter. Bride Kristen, as well as her husband-to-be, wanted a recycled paper; the bride’s mother, Sharon Schaefer, a psychotherapist, preferred a traditional invitation, specifically the familiar ecru style on stiff paper produced by Crane & Co. in Dalton, Mass.

“Six months ago, all I knew about wedding invitations is that occasionally I would get them and sometimes I would stick them in a personal file as a nice memento,” says William Schaefer. “I like traditional wedding invitations myself. I saw that this was a potential clash of generations when both were saying they wanted to accommodate the other. My wife said, `Fine, as long as it doesn’t look like cheap paper.’ ” They began by visiting Copenhaver Fine Engravers, since 1896 one of Washington’s most social stationers. According to Isaac C. Lycett, president of Copenhaver, 90 percent of their wedding invitations are on heavy cotton fiber ecru paper by Crane, in the standard invitation 40 pound weight, which is almost twice as heavy as a regular letterhead sheet. Lycett says the Schaefer request was not the first. “Yes, environmental concerns are more important today than they were. We do consider that Crane’s is environmentally friendly because it is made of scraps of cotton. It’s not the case of someone having to grow a field of cotton especially for this paper. A tree was never killed for this. In fact, using Crane’s for invitations is just as damaging to the environment as eating cold cereal.” Crane does make a commercial recycled paper but not a social wedding paper that has been recycled in the strictest sense. It uses “recovered fiber,” but Crane cannot call this paper recycled because it was not once used by consumers. go to site essing wedding invitations

“Our wedding invitations are made from 100 percent cotton,” explains James Manning, director of public relations for Crane & Co. The paper company, founded in 1801, produces papers for brides and presidents, as well as the paper for U.S. currency. The recovered cotton is a byproduct of the ginning process, the fiber that remains on the cotton seed and would otherwise go into a landfill or be used for something other than making paper.

But it does not meet the current Environmental Protection Agency definition of “post consumer waste or recycled.” Furthermore, for a paper to be labeled recycled, it must contain 50 percent or more recovered paper, according to the American Forest and Paper Association.

(A little-known fact is that some of the cotton used in the most correct Crane paper comes from cutting scraps from underwear factories. But that’s another story.) Although the salesperson at Copenhaver explained the process to the Schaefers, they weren’t sold. “It was still not recycling paper products,” says William Schaefer. “I said, `Look, they aren’t cutting down any trees – what is the problem?’ but Kristen said no.” Next stop, Macherelli’s La Bottega, a small high-end store specializing in innovative custom-made invitations and hand engraving. “We have a lot of Washington people who ask for recycled paper,” says Macherelli. “As a population, maybe we express our social conscience a little more. It’s typically a very private issue. But this is a new age of brides who are willing to toss out some things to live by other things.” Although Macherelli had never tried to find all the materials needed to compose a recycled traditional wedding invitation, she set to work looking for “the nicest, cleanest recycled paper we could find” in the three weights needed to make the different parts of the wedding invitation. It was a tough task that took several months and many meetings with the Schaefers. Paper distributors sent samples from all over the country. She finally found Kimberly Clark’s Neenah Environment line in ivory wove, made with 100 percent recycled materials. go to web site essing wedding invitations

The envelopes had to be handmade, and La Bottega actually hand glued all of them together. “No, the envelopes aren’t as heavy as Crane’s,” Macherelli admits. Everything was hand engraved, and the cost was comparable to that of a traditional engraved invitation.

“We’re very pleased with the results, and more importantly, the customer was thrilled,” says Macherelli, who hopes the paper industry will begin to answer the call from “customers committed to the future with a sense of propriety firmly fixed in a genteel past.” And the bride? She was too busy on her surgery rotation schedule and other wedding arrangements to return phone calls. But her father says, “The whole thing was absolutely silly at times. My wife would say, `Bill, why aren’t you doing this or that. What about the band? But we finally got them all, got them mailed, and we are all thrilled.” Jura Koncius

Bella Vita Italia: An Expat-Owned Travel Concierge in Romantic Liguria

Posted on: Sep 25, 2009

Anyone who has read more than three posts on My Bella Vita knows I am obsessed with a few things … Italy, Calabria, my nephew Cole (but that is a story for another day) and traveling!

When I’m not traveling, I’m thinking about my next vacation, welcoming others to their vacation at our B&B or dishing out advice to Calabria-bound travelers.

Today, I am happy to introduce you to my kindred spirit up in Liguria.

Megan of Bella Vita Italia is a full-time Italy travel consultant, vacation planner and wedding coordinator who has spent the last five and a half years in the Italian Riviera. I interviewed her last week about her job and (lucky) you get to read about it today.

Megan Bella Vita Italia 1 Bella Vita Italia: An Expat Owned Travel Concierge in Romantic Liguria

1. You and I have a lot in common, Megan. We were both event planners in America, are married to super-cute Italian boys and chose similar names for our expat blogs. The difference is, you always knew you wanted to live in Italy. What finally motivated your move to the bel paese?

We do have a lot in common! As for finally making the big move, I literally woke up one morning and said to myself, “If I don’t do it now, I’ll never do it.” I quit my job and put the wheels in motion. Six months later I was here for good.

2. You started Bella Vita Italia in 2004 as a travel concierge to assist travelers with their Italian vacations. What is the most rewarding part of that job?

The most rewarding thing is when people tell me it was the trip of a lifetime-I love that!- or when they thank me for not making them “think” too much.  Another satisfaction is planning “off the beaten path” trips. I recently had clients do a trip to Puglia and Sicily and I really enjoyed the research that went into it.

3. I have to ask … what is the hardest, or shall we say, least glamorous part of your job?

The hours. People think because it’s a fun job, it can’t be hard, but there are times when I am on the computer 12-15 hours a day or when I am juggling seven sets of clients at once-like right now!

I guess you could say the “behind the scenes” part is not so glamorous. Then there’s the accounting, ugh.

Megan Bella Vita Italia 2 Bella Vita Italia: An Expat Owned Travel Concierge in Romantic Liguria

4. You give your phone number to clients, offering them a 24/7 lifeline when they are in Italy. You just added vacation rentals and weddings to your repertoire. Uhm, Megan … when do you sleep?

Absolutely I give them my number, and in many cases I provide them with an Italian cell phone. As for the new services, I’ve been doing both on a limited basis for a few years now. I know it seems like a lot, but thankfully I am organized. (Although I do sleep a bit more from November – March!)

5. What are some of the most memorable vacations and weddings you have planned?

There have been many, but recently I had clients staying in Le Cinque Terre for three months who had eight different groups of guests visiting them. I organized all of their excursions, cooking and eating events and transportation. In a way, it was like working as a concierge for a small hotel, but they were so kind that it was a pleasure to be so busy.

The other one was a wedding I did in a thousand-year-old tower overlooking the sea in Portovenere. It was such fun to plan and the wedding couple and mother of the bride were wonderful to work with. At the end of the evening, the bride turned to me and said, “Thank you for making my dream come true.” That was better than any paycheck I could receive!

If you are planning a trip to Italy and are interested in a travel consultant, visit Bella Vita Italia or contact Megan directly for details.

Thank you, Megan for chatting with us today … and everyone else, buon weekend!

* Photos courtesy of Megan, Bella Vita Italia

Ask the expert: senior home building editor, Jennifer Vreeland, offers solutions to your remodeling questions.(remodeling) this web site hp warranty check

Country Living May 1, 2005 | Vreeland, Jennifer Q: We are remodeling our 1980s kitchen on a budget and are afraid to remove the soffits–which we don’t like anyway–because we’re not sure if they are hiding pipes or electrical. Is there an inexpensive way to find out? ANNIE ESPOSITO, MONTVALE, N.J.

[ILLUSTRATION OMITTED] A: Most cabinets installed in the ’70s and ’80s commonly used soffits as a way to fill in the empty space between stock cabinets and the ceiling. But, according to Lou Manfredini–Ace’s Helpful Hardware Man–only about 25 percent of these installations actually conceal pipes and electrical wires. The easiest and least expensive way to be certain, says Lou, is to cut an 8″ X 8″ square or circle into the soffit with a drywall saw (be sure to make the hole in a spot that can later be concealed with a decorative plate or framed picture, if necessary). Then, using a flashlight, look inside. If the area is clear, the soffits can easily be removed. here hp warranty check

toilet 101 Q: I am remodeling my bathroom and the products are endless–like toilets. What makes one better than the next? JON BARROW, FARGO, N.D.

[ILLUSTRATION OMITTED] A: Since all toilets are made from the same material–vitreous china–it’s what’s inside that counts. Choose a name brand toilet with an extensive warranty. Check out the new Champion Toilet (about $325) from American Standard. It has the industry’s largest siphon outlet–2 3/8″ versus the standard 1 3/8″–which eliminates clogging. The Champion also uses a Flush Tower, rather than the ball float and chain mechanism that can eventually rust and wear out. It force-fully flushes in less than a second.

retro range In search of a vintage-inspired stove? There are a number of companies that offer new models, among them Elmira Stove Works (elmirastoveworks.com) and Heartland (www.heartlandapp.com). For the real deal, check out Antique Stoves in Tekonsha, Mich. (antiquestoves.com; 517-278-2214). The owner, antique-stove restorer Edward Semmelroth, is a wealth of information and he takes great pride in refurbishing his stoves.

Have a question? Visit countryliving.com or write to Country Living Experts at 224 W. 57th St., New York, NY 10019.

Vreeland, Jennifer

Bella Baita B&B: An Expat-Owned Retreat in the Italian Alps

Posted on: Aug 28, 2009

I’ve just been itchin’ to launch a series on expat-owned businesses in Italy. As an expat (who owns a business), it is nice to meet others in my proverbial scarpe, swap stories and compare battle scars. To start this series with an expat whose business-like mine-helps travelers make the most of their Italy vacation, well … that is just icing on the mountain.

 Bella Baita B&B: An Expat Owned Retreat in the Italian Alps

And speaking of mountains … Bella Baita B&B, owned by American-expat Marla Gulley and her Italian husband, Fabrizio, is an Italian Alps retreat set in stunning Piemonte. As part of TEM, the Sustainable Mountain Tourism Association, Bella Baita is able to offer sack lunches, evening meals and cooking courses in conjunction with their B&B amenities.

Starting at an unbelievable rate of €55 per night, Bella Baita features four rooms with a private bath and a breakfast of homemade jams, breads, pastries and yogurt. For more information or to book your stay at Bella Baita B&B, click here.

And now … on with the interview.

Bella Baita outside publicityjpg copy Bella Baita B&B: An Expat Owned Retreat in the Italian Alps

1. Our situations are very similar … American woman falls in love with Italian man, moves to his hometown, opens a bed and breakfast … . How did you and your husband develop the idea of opening a bed and breakfast?

Fabrizio and I met in Tuscany where we were both working for other people-me, as a chef at an English Art school and he as a Maitr’d at an Agriturismo.

He told me about his home in Val Chisone, Piedmont and how he owned a vacant building there. When I heard the 2006 Winter Olympics were going to be in Torino and that his home was smack dab in the middle of what they called the “Olympic circle,” we decided to give it a go.

2. What is your favorite part of owning a bed and breakfast?

The interesting people that come to stay with us and all of the people we have met by owning the B&B. It has been very exciting. I always say that guests’ arrival is like opening a surprise package-you have no idea what you’re going to get and so far it has all been delightful.

Wild Berry Brioche 013 Bella Baita B&B: An Expat Owned Retreat in the Italian Alps

3. As a fellow innkeeper, I know the day-to-day tasks aren’t always glamorous. Can you summarize your typical workday for us?

Most of the time we split the work between us. We get up and I bake the morning pastry and pull together all of the elements of the breakfast, play hostess and dispense tour guide information.

On non-market days, I clean up after breakfast, freshen the rooms and catch up on inquiries, emails or blog posts, (ha ha ha ha ha) before preparing lunch. On market days, once or twice a week depending on business, we rush to the market, then finish B&B chores in the early afternoon.

Afternoons are determined by whether or not we have dinner reservations, cooking classes or yard work and the myriad of tasks necessary to keep a big building running.

Oh yes, then there are full cleans if we have check outs. I am in charge of laundry-washing and hanging it out to dry, while Fabrizio cleans the rooms. Cooking classes start at five, dinner is around 8:00 and then we clean up and set up for the next day.

4. Prior to your inn-keeping days, you were a professional pastry chef and tour guide. How do you think those skills better help you serve your guests?

I was a pastry chef at a Colorado ski resort for 12 years and learned a tremendous amount about customer service and making dreams happen for people on their vacations. Then I worked as a chalet host in Colorado for a London-based tour company, where I learned the ropes for running a small full-service B&B.

I had a maximum of 12 guests, shopped, cooked, cleaned, skied and generally did what I do here. It was a great warm up for what we do today, more or less a blue print.

 Bella Baita B&B: An Expat Owned Retreat in the Italian Alps

5. In addition to your cooking classes, what other activities do you offer or suggest for guests visiting Bella Baita?

We encourage everyone to immerse themselves in the beauty of the area. Our little spot is tranquil with fresh mountain and streams and is perfect for walking, biking and spotting wildlife.

Further afield you can see some of the 2006 Olympic venues, as well as the largest fortress in Europe, Fenestrelle, sometimes referred to as the Great Wall of Piedmont. There is also the picturesque Waldensian valley Germansca, ringed by regional nature parks and the French border.

Nearby is Manta Castle, Sacra San Michele, and Torino. Guests can also enjoy the culinary delights of the area found in the bi-weekly Pinerolo market, local wineries and the famous Barolo wine region. As I always say, do as little or as much as you like, you’ll run out of time before you run out of things to do.

Thank you, Marla and in bocca al lupo!

To keep organized, mix the old and new

The Boston Globe (Boston, MA) December 16, 2007 | Cindy Atoji Pro Shop “I have an enormous amount of things to do,” says Kempskie, vice president of information services at the Weber Shandwick public relations firm, who is also the mother of two young boys. Kempskie tried to manage everything on a personal digital assistant, or PDA, but went back to paper planner when she found that viewing the small screen was difficult and it was cumbersome to prioritize items. Now her indispensable tool is a simple black paper planner. “I like to look in one place,” she says. go to web site microsoft office online

Although electronic time management systems – such as smart phones or handhelds – allow you to enter your calendar, journal, and sticky notes all in one small portable device, traditional paper- based planners and organizers are still a nearly $1 billion annual business that includes appointment books, desk blotters, date books, and other planning accessories. In fact it’s not a “Paper or Palm” proposition, as coined by Austin, Texas-based certified professional organizer Lorie Marrero, but rather combining new technology with the old-fashioned pen and pad.

One option for keeping track of calendar items is using a PDA, which is lightweight and portable, stores and displays an endless amount of information, can be synched with a desktop computer and databases such as Microsoft Outlook, and has search capacity. But note-taking on a PDA can be tedious and time-consuming; you risk crashes and data wipeouts, and the expensive machines require batteries or charging.

Paper products, on the other hand, are inexpensive, can carry papers and receipts inside the binder, and are intuitive with fast data entry, says Marrero. Paper planners also come in a variety of sizes and styles, from pocket to desk size; loose-leaf or wire- bound; and can be leather-covered.

Whatever the choice – paper or electronic – people want something tailored to their needs, says Maria Woytek, a time management specialist with Day-Timers time management products. “When we survey people, we find that there are tasks they prefer to do on paper and others they like to do with electronics,” Woytek says. “People like to plan their day in a specific way and have a format that works for them.” Some people, like time management specialist Peggy Duncan of Atlanta, use only a laptop, synched to a PDA, with the occasional note jotted on a spiral notebook for errands. “Paper planners are fine for moms who don’t work outside the home,” says Duncan.

But for others, like busy caterer and pastry chef Vicki Boyajian, owner of Vicki Lee’s in Belmont, a desk calendar and production boards in the kitchen, office, and retail shop are enough to keep track of her crowded schedule.

“I use what I’m used to,” says Boyajian. “Electronics are one more thing to learn.” SIDEBAR:

The details – A manual calendar may not work for you if your calendar needs to be shared or managed by others and your schedule changes frequently. In this case, you might try computer-based software or Web-based applications such as Microsoft Outlook, Lotus Organizer, AOL, Google, or Yahoo Calendars.

n Handheld PDAs may not be suited for users who are intimidated by technology, have difficulty looking at small type on a screen, and need a month-at-a-glance view with details. site microsoft office online

- Accessories include such options as telephone address book section, expenditure pages, business card holders, zip pouches, hole- punched calculator or rulers, lined pages, and tabbed dividers.

- Color coding of wall calendars and monthly planners is the hot new time management trend, with each family member, office worker, or project team associate assigned to a certain color.

- Downloadable templates of calendars and planners are available through sites such as Microsoft Office Online (office.microsoft.com) and Day Runner (dayrunner.com). FranklinCovey offers a sample 31- day planner that can be downloaded for free (franklincovey.com).

- A planner is only as good as the person using it. A good planning system is portable, can be personalized, and avoids redundancy for effectiveness (writing down items in multiple places).

SOURCES: Lorie Marrero; Day-Timer Cindy Atoji